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Livonia Technical Services Company
VOICE/FAX
(248) 474-2035
Benchmarking: Best Practices
1 Day Training
Program or 2-3 Day Workshop
Who
Should Attend
Anyone involved in comparative analysis of
products and processes combined with organizational improvement activities.
Purpose
of the Training
This training program provides an understanding
of the major issues involved in creating and driving a system for benchmarking.
During this training, you will:
·
Discover how a nine step process can be
used to guide benchmarking activities
·
See how the tangible outputs of
benchmarking can be used to drive a cycle of continual improvement
·
Find out how to generate plans from
benchmarking results and turn these plans into actions
·
Understanding why benchmarking is an
important strategic issue for any business
What
You Will Learn
|
· How to choose and identify
targets for benchmarking |
· How to choose a
Benchmarking Action Team (BAT) for better implementation |
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· How benchmarking Inputs,
Actions, and Outputs are related |
· The how’s and why’s of
data collection during any external site visit |
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· Why benchmarking alone is
useless, and how to put the results to work in your business |
· What planning is needed
for external site visits to be effective |
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· Why you need strategic
guidelines before you start |
· How to choose benchmarking
objectives for visits |
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· Changing Competition Focus
to Customer Focus |
· How to define gaps in
performance |
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· How to choose issues and
scope before you look at anything outside of your organization |
· How to develop Action
Plans that work after the visits
are over |